Hitachi Global Storage Technologies now supports IBM hard disks
On one of its hard disk warranty web pages IBM posted the following message:
Hard Disk Drive Warranty Service Notification
The IBM Warranty and Returns site will no longer be available as of 5 p.m. PST (8 p.m. EST) on 31-December 2002. On 1-January, 2003, IBM will transfer all support for Hard Disk Drives to Hitachi Global Storage Technologies, Inc. On January 6th, 2003, customers can continue RMA service via the Hitachi End User RMA site.
So, from January 1, 2003 IBM passes the hard drive support to IBM and Hitachi joint venture Hitachi Global Storage Technologies, Inc., which website will start the technical support work on January 6.
If you remember, on December 31 IBM and Hitachi finally decided to form Hitachi Global Storage Technologies. According to the transaction terms, Hitachi purchased IBM hard disk assets for $2.05 billion. In the newly-formed Hitachi Global Storage Technologies Hitachi initially owns 70% of joint assets to get the full control within 3 years. According to earlier Hitachi announcements, the company is going to completely restructure hard disk business to make it profitable by April 2003.
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